Twitch has introduced a moderation feature that will now reveal the reason users are banned from chat.
Chat moderation has become more and more important as streaming grows and channels become bigger. It can be difficult for larger streamers to watch what’s going on in their chats, meaning trolls and toxic people can sometimes try to get away with harmful behavior.
Twitch is attempting to make it easier for streamers to control their chats.
Why was I banned from chat on Twitch?
Twitch has introduced a new tool that makes it easier for streamers to reinforce rules and guidelines in their chats.
Now, when a user is banned the streamer can choose to show the channel exactly the reason behind the decision. This will “provide extra content” for the rest of their fans, including emphasizing that certain phrases or slurs are not allowed as well as troubling behavior.
Thanks to your feedback, we’re adding two moderation updates to make it easier to keep your community safe.
1⃣ Streamers can now opt to share their channel’s mod comments with channels they’re sharing ban info with, providing extra context on why they banned certain users. pic.twitter.com/WH6rjSVZgx
— Twitch Support (@TwitchSupport) September 14, 2023
The community has responded largely with support for the new feature, calling it a “W” update. While it may not be perfect yet, it will definitely clear up misunderstandings and create a sense of transparency with streamers and their fans.
Check out more about how this feature works here.
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