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eCommerce Development

eCommerce Development

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eCommerce Development

Prioritizing eCommerce Development is Key to Creating a Profitable Online Presence 

According to Shopify, nearly 15% of global retail sales take place online. That may seem like a comparatively small percentage at first glance. However, eCommerce reaches 2.14 billion shoppers worldwide. That growth is not going to slow down any time soon, either.

Before you can sell to customers online, though, you need to provide a convenient, fast, and smooth customer experience. This is where your approach to eCommerce development is crucial.

In this post, we’re exploring the basics of eCommerce development. We’ll consider what it is, what options are available for beginners, and things to consider when building your own online store.

What Is eCommerce Development?

eCommerce Development

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eCommerce development is the process of creating a website specifically designed for online sales. It also covers other aspects of putting together an online store.

eCommerce development refers to designing, building, and implementing a system for offering and selling products or services over the internet. This typically includes the creation of both the customer-facing aspects of the site as well as backend development.

eCommerce store development has never been easier… but that still doesn’t mean it’s simple or cheap. The average overall cost of a custom website falls between $1,500 and $6,000. Some eCommerce development services can charge exponentially more, depending on the needs of the business.

That can make it tempting to try and do things in-house. However, most small- to mid-sized merchants don’t have the means or the knowledge to program an online store from scratch. Even if you have a development background, there’s more to eCommerce development than just coding.

Facets of Pre-Development

The online store itself is the main element. However, a good portion of eCommerce development takes place before any coding work even starts. Before you begin, you need to:

Create a Business Plan & Budget

What are you expecting from your online store? Right up front you’ll need to establish what you’re going to do, how you’re going to do it, and how much of an investment you plan on making.

What products will you sell? Which suppliers will you use? Do you plan to offer a subscription service, or stick to one-off sales? Will you be selling to consumers or other businesses (or both)? How will you handle payments, shipping, and returns? These and many other details need to be combined into a blueprint for site development.

Creating a Brand

Established merchants will most likely extend their current brand to encompass their new eCommerce efforts. If you’re just beginning, though, you’ll want to think about branding right from the start. Your target market, price ranges, locations, and so on will influence the design and tone of your site. 

If you don’t already have one, you’ll need to establish a name and a look for your business. Try to find a name that is unique and memorable. Avoid weird spellings that are easily mistyped; this could put you at risk from typo squatters. Also, think about how it will work as a domain name.




IMPORTANT!

Your site domain and URL are two different things. The domain is the name of your site (e.g., “chargebacks911.com”); a URL is the full address directing users to each individual page on your site.

Your domain name will be one of the most important parts of your brand. It’s a good idea to test potential domains before you settle on a name, to make sure the one you want is available.

Securing Hosting

You’ve got your business plan and your brand. You found and purchased a domain name. You’re almost ready to start creating your site. First, though, you’ll still need to find a hosting provider.

There are a couple of ways to go about this. You could program your own store, then use a very basic provider as a hosting server. Doing all your own coding from scratch, though, usually takes a lot of experience, a lot of work, and a long lead time before you’re operational. 

Especially for beginners, an eCommerce platform that offers hosting is typically the best choice, as it will offer a lot of additional features above and beyond. We’ll cover those options in more detail later in the article.

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What Makes a Good eCommerce Website?

The best eCommerce websites blend a variety of components and features. The fundamental aim is to create an outstanding experience for the customer, and a profitable sale for the merchant.

Users should be able to move seamlessly from viewing to purchasing, then return to shop with you again. A few of the more significant elements of a customer-friendly site include:

  • User-Friendly Navigation: Getting around on the site needs to be intuitive and simple. The interface is there to help the customer, not confuse them.
  • Efficient Searching: If customers can’t easily find what they want on your site, your competitor’s site is just a mouse-click away.
  • Product Information: The more detailed your product descriptions are, the more comfortable buyers will be. Use high-quality pictures and video.
  • Cross-Channel Accessibility: With mobile becoming an increasing source of sales, a consistent experience across all sales channels is important.
  • Security: Customers won’t buy from you unless they’re sure their personal buying information is safe and that their transactions are secure.
  • Good Word-of-Mouth: Don’t be afraid to ask for reviews. Consumers will trust the opinion of an actual user more than even the best marketing.

In-House vs. Outsourcing Development

So far we’ve talked about the various components and considerations you need to take to the eCommerce development process. All that planning is just the foundation for your website, though. It’s now time to start putting the site together.

As we mentioned earlier, creating an online store is easier than it’s ever been, but that doesn’t mean it’s not a challenge. There are three basic options you can choose to get your site up and running:

  • In-House eCommerce Development Solution: A site built by you or your internal team specifically for your business.
  • Outsourced to a Specialized Developer: Hiring a third-party provider to program your site for you.
  • Work With an Online Retail Platform: An eCommerce platform like Magento or Shopify lets you build your own “drag-and-drop” website with minimal programming experience.

Here’s a quick look at how the three different approaches stack up:

In-House Outsourced Retail Platform
Control of the Project You & your internal team Third-party provider You & your internal team
Customization Limited by experience Limited only by cost Limited by platform package
Support Available onsite Non-dedicated; potentially limited availability Non-dedicated, but typically more available
Timeframe May take longer to launch due to inexperience Typically fastest Reasonable
Security Totally your responsibility Handled by experts Handled by experts
Cost Usually less expensive upfront; make need ongoing refining Higher initial costs; less ongoing refinement Minimal startup costs, typically more cost-effective

As you can see, there are pros and cons to each approach. Hiring your own in-house team can give you complete control over the project, but any reputable third-party programmer provider should be willing to work to your specifications. It will likely require a more substantial initial investment, but outsourcing can also save you a lot of time and frustration.

A retail platform will give you built-in tools and templates to work with. You’ll likely be able to get up and running quickly, with less upfront cost. At the same time, some packages may have limited design options, so you may not be able to get exactly what you want (at least at first).

Another huge consideration here is data security. If a data breach or other security leak occurs, you may be liable for damages. Using a retail platform can shift security responsibility to the provider. It will typically allow you to offer alternative payment methods and currencies, as well.

So while putting everything in the hands of a third-party can be scary, professional programmers can be hard to find and expensive to hire. Although it may not work at scale, it’s easy to see why turning to an eCommerce platform is the most practical choice for beginners.

What to Look for in an eCommerce Platform

If you’re a newbie in the eCommerce market, a retail platform can be the safest and easiest way to get your store online. They also don’t require huge upfront investments. In fact, most offer a free trial version, so there’s very little up-front risk. 

There are many such platforms on the market, though. How do you know which one to use

Factors like cost and reputation are obviously important, but so your comfort with the system you choose. You want the platform that works best for you. When you go about researching different providers, here’s a partial list of considerations and points to ask about:

Cost

Not just initial costs, but ongoing expenses, too. Any hosting is going to have a monthly fee and other costs. Using a platform may cost more, though.

User Experience

Most eCommerce platforms offer professionally designed, customer-centric themes, many of which can be used for free. You should make sure one of these templates will fit your needs, though.

Scalability

Be sure the platform can grow with your business for a substantial period of time. This includes potential integration with future systems for accounting, marketing, etc.

Product Management

How does the platform handle products? Are descriptions easy to add or edit? Can photos be added in bulk? You’ll be using those features a lot, so make sure you’re comfortable with them

Customer Engagement

Look for a platform with a recommendation engine. This lets you dynamically deliver a personalized shopping experience based on purchase history, lifestyle, recent searches, demographics, and more.

Mobile Capabilities

Make sure the platform offers a cross-channel experience, including responsive layouts for a streamlined, intuitive mobile experience.

SEO Capabilities

Organic SEO takes time to build, but the task is simplified if your eCommerce solution has advanced search engine optimization capabilities.

Data Security

All providers promise some degree of built-in data protection. Make sure you understand what that includes. Also, ask about additional security options like fraud protection and monitoring.

Payment Security

Choosing a platform provider with PCI-DSS Level 1 certification means you’re getting the highest level of data protection and transaction security.

Alternative Payments

Alternative payment options (digital wallets, cryptocurrency, etc.) are gaining popularity. Look for a solution that can integrate with any payment option with which you may want to experiment in the future.

Final Thoughts

Developing an eCommerce business model can be a complex process with multiple moving parts. Do your research and make informed choices. Above all, start with a good, solid plan for your online store.

Of course, even the best plans can’t anticipate every contingency. That’s why it’s helpful to have partners — like Chargebacks911 — who can provide specialized services to make your business a success. Want to learn more? Continue below and get started today.

FAQs

How much does eCommerce development cost?

The average cost of a custom website development is in the range of $1,500 to $6,000 for a small- to medium-sized business. As with most things, what you’ll pay depends on what you want. The total cost of an eCommerce development solution can range from almost nothing to $10,000 or more. Also, keep in mind there will be ongoing costs to keep the business running.

Is it free to start eCommerce?

Realistically, no. However, there are a handful of eCommerce platforms that you can try or use at no cost.

What does eCommerce development include?

Typically, the phrase “eCommerce development” refers to the actual design and set up of your online store. However, other necessary steps could also fall under that heading, such as research, developing a business model, marketing, and so on.

How to start an ecommerce business with no money?

Unless you already have experience at running a business, it’s hard to get going for free. But there are ready-made eCommerce platforms like Square Online that offer no-cost services. There will still be costs involved with setting up a domain and hosting, but those can be minimal. Selling services or hand-made items can keep inventory costs down, at least in the beginning.

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