In reply to Sara (Debt Camel).
Hi Sara,
Just to update you on this. We booked a 2 hour call with a mortgage adviser at HSBC because apparently this has to happen first before it is passed to an underwriter. We gave all the details we could and we, as well as the mortgage adviser were expecting a decline, before being passed to an underwriter for a final decision. To our absolute surprise, they approved it! In the end it didn’t even have to go to an underwriter. Needless to say, we are both delighted with this. It has saved us an awful lot of stress. Thank you again for recommending complaining to them, otherwise this may never have happened. Really appreciate it!