Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that Eastern Propane & Oil, one of the largest family-owned and operated energy providers in New England, has selected Descartes’ last mile delivery solution to supply propane to over 100,000 residential and commercial customers throughout New Hampshire, Maine, Massachusetts, Rhode Island and Vermont.
In propane and oil distribution, companies often have flexibility on the days they deliver. For example, some customers may be running critically low on fuel and must be serviced immediately while others may have time before they need additional fuel.
The Descartes solution automatically considers these factors and can schedule non-urgent deliveries for customers in the same neighborhood as an urgent delivery, instead of having to come back a few days later. With same-day optimization capabilities, companies can pull forward additional stops when they have extra propane on the vehicle because customers did not require as much fuel as projected and replenish customers they were not expecting to supply on that day.
Descartes’ last mile delivery solution helps brands, like Eastern Propane & Oil, and bulk fuel logistics providers achieve more agile, efficient and sustainable routing, which improves fleet resource management by generating additional delivery capacity and reducing distance per delivery and costs.
Dynamic delivery appointment scheduling helps companies maximize revenue, enhance the customer experience and minimize costs by intelligently controlling the delivery booking process. Descartes’ route execution helps drivers perform their daily routes, keep managers aware of progress, notify customers with an estimated-time-of-arrival for their deliveries, and capture essential proof-of-delivery details, supporting customer service excellence and order accuracy through real-time mobile communication.
For more information, visit Descartes’ Propane and Industrial Gases Distribution Resource Center.
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