Closing your eBay account is a good idea if you no longer use it and want to{‘ ‘} maximize your online privacy
. Or maybe you found another platform that serves all of your online shopping needs. Whatever
the reason, you should know some information before closing your eBay account permanently. Here
we explain everything you need to know about the closing procedure and share easy-to-follow
instructions for deleting your eBay account.
If you close your eBay account, you cannot sell or buy on the site or access your account — it
will be permanently deleted. You will also lose your feedback as well as your purchase and sales
history. If you’re good with that, here are a few conditions you must meet before closing your
eBay account:
payouts still being processed to your bank account).
closure to your email address).
Manager Pro).
These conditions apply for both buyers’ and sellers’ accounts. If you meet all of the above
criteria, you can delete your eBay account.
If you have decided to permanently delete your eBay account, follow this easy guide on how to do
so using your PC or Mac computer:
blue “Close account” button, and click it.
want to close it by checking the box next to “I want to close my eBay account,” and click
“Submit.”
That’s it! You will receive an email or eBay message with an update on your account closure
within 24 hours.
my eBay account,” and tap “Submit.”
Congratulations! Your request to delete your eBay account has been successfully submitted. You
will receive an email or a message with an update regarding your account closure within 24
hours.
Remember that you cannot have any pending transactions or payments, open bids, or unsolved
disputes. Also, check your account details to ensure your contact information is up to date and
you are ready to permanently close your account.
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When you submit your account closure request, eBay customer service sends you an update on your
request status within 24 hours. It will send you the update to the same email address you
provided when signing up, or you will receive an eBay message in your eBay app inbox.
Usually, it takes up to 14 days for eBay to close an account from the moment it receives your
request. However, if in the previous 30 days to closing your account you performed any
transactions, payments, claims, or disputes, eBay may take up to 60 days to close your account.
After this period, your account will be permanently closed. If you change your mind during the
process, you can contact eBay customer service and ask it to reopen your account. It will reopen
the account unless it has been restricted or suspended. If you have closed your eBay Seller
account, you have an additional 7 days after account closure to request that eBay reopen your
account.
If you do not ask eBay to reopen your account within the closing period (or if you were an eBay
seller, within seven days after closing it), you will have to create a new account. If you want
to continue shopping online, check out our blog posts on how to{‘ ‘}
shop safely online and
the{‘ ‘}
safest ways to pay online
.
Be sure to look into eBay’s data deletion policy before closing your account. E-commerce
companies often track and keep user data for{‘ ‘}
data mining purposes, so be aware of
eBay’s approach regarding your data.
EBay deletes your data using approved methods, such as direct deletion, anonymization,
pseudonymization, and aggregation. It informs you after your data has been deleted and account
closed. EBay also advises its users to delete their cache, cookies (including{‘ ‘}
third-party cookies), and
internet browser history after deleting their eBay account.
However, eBay retains some of your information, namely a record of your request and eBay’s
response. It also retains some of your personal information to comply with financial and legal
retention obligations. This information may include:
and eBay policy violations).
For more on eBay’s privacy policy and the data it collects, visit the eBay website and read the{‘ ‘}
user privacy notice
. You can also contact eBay directly and ask for your data to be deleted.